Shipping Policy

Shipping Information

We want your order to reach you safely and as quickly as possible. All orders are carefully packed before being dispatched.

Order Processing

Orders are usually processed and dispatched within 2–3 working days after payment has been confirmed.

During busy periods, product launches, sales, or holidays, processing times may take slightly longer. We will always do our best to keep you updated.

UK Delivery

We currently offer delivery across the UK.

• Standard Delivery: 2–4 working days

• Delivery times begin once your order has been dispatched.

• You will receive an order confirmation and dispatch notification by email.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control.

Delivery Address

Please make sure your delivery address is correct before completing your order. We cannot guarantee that we will be able to change the delivery address once an order has been dispatched.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us with your order number and delivery details.

We will work with the delivery provider to help locate your order.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible and provide photographs of the packaging and the item received. We will review the issue and help resolve it.

International Shipping

International shipping availability and costs may vary depending on the destination. Any applicable delivery charges will be shown at checkout.

Customers may also be responsible for customs duties, import taxes, or other charges imposed by their local authorities.

Contact Us

If you have any questions about your order or delivery, please contact us through our contact page. We're happy to help.